Once you've completed your CompassPlus onboarding form, you're officially in the queue to be added to the website. Here's what happens next—and what to expect along the way:
Our team receives your completed submission immediately. We double-check that all required fields are filled out (bio, photo, contact info, locations, etc.). If something is missing or unclear, we'll follow up with you directly.
Tip: If you realize you made a mistake or forgot something, just reply to your confirmation email and we’ll help you update it.
Once reviewed, our team will build your CompassPlus agent profile using the information you provided. This includes:
Your bio and headshot
Your service area(s)
Any certifications or specialties
Your profile card, which appears in search and location pages
This process is usually completed within 2–3 business days.
After setup is complete, your profile goes live on the CompassPlus website. You’ll be able to:
View your public profile
Appear in agent searches based on your location and services
Access the support portal for any future updates or enhancements
You’ll also receive a confirmation email with a link to your live profile once it’s ready.
Once onboarded, your portal login gives you full access to:
✅ Submit future updates or edits to your profile
✅ Ask questions or request technical support
✅ Explore FAQs and knowledge articles
All additional requests (e.g., bio updates, adding a location, etc.) will go through the Support Portal, and fees apply based on the service menu.
If you’re not sure whether your submission was received, or if it’s been more than 3 business days without a confirmation, just submit a support ticket and we’ll take a look.